Contact us

TECHFORUM PUBLISHING GROUP welcomes enquiries from authors, reviewers, editors, readers, librarians, academic institutions, research societies, professional associations, and other members of the scholarly community.

Please send your enquiry to the most appropriate email address listed below. Using the correct contact address helps us direct your message to the responsible editorial, publishing, technical, or ethics team.

When contacting us about a manuscript or published article, please include the journal title, manuscript identification number or DOI, article title, and corresponding author’s name.

1. Publisher Contact Details

TECHFORUM PUBLISHING GROUP
Allee 1
45143 Essen
Germany

Website: https://techforumpublishing.org
General information: info@techforumpublishing.org
General publishing enquiries: publishing@techforumpublishing.org
Technical support: support@techforumpublishing.org

Postal correspondence should clearly identify the relevant journal, book, publishing project, or department.

2. Journal and Manuscript Enquiries

Questions concerning manuscript submission, peer review, revisions, editorial decisions, proofs, publication status, corrections, or journal policies should normally be directed to the editorial office of the relevant journal.

Type of enquiry	Email address
General editorial enquiries	editorial@techforumpublishing.org
Manuscript-submission assistance	submissions@techforumpublishing.org
Peer-review and reviewer enquiries	peerreview@techforumpublishing.org
Accepted manuscripts and production	production@techforumpublishing.org
Author proofs and proof corrections	proofs@techforumpublishing.org
Published-article corrections	corrections@techforumpublishing.org
Author services and printed offprints	authorservices@techforumpublishing.org

For manuscript-related correspondence, please provide:

the full journal title;
the manuscript identification number;
the complete manuscript title;
the corresponding author’s name and email address;
the current manuscript status, where known; and
a clear description of the assistance required.

Authors should not submit the same manuscript or status enquiry to several email addresses simultaneously. Duplicate correspondence may delay identification and processing of the request.

3. Publishing Services

TECHFORUM PUBLISHING GROUP provides free publishing support for special issues, academic books, new journal development, and legitimate scholarly journals experiencing editorial, technical, production, or operational difficulties.

Publishing service	Email address
Special issues and thematic collections	specialissues@techforumpublishing.org
Book proposals and monographs	books@techforumpublishing.org
Book editorial enquiries	bookeditorial@techforumpublishing.org
New scholarly journal proposals	newjournals@techforumpublishing.org
Journal-development enquiries	journaldevelopment@techforumpublishing.org
Support for existing journals	journalsupport@techforumpublishing.org
General publishing-service enquiries	publishing@techforumpublishing.org

A publishing-service request should include the applicant’s name, institutional affiliation, subject area, requested service, proposed project or journal title, expected schedule, and any relevant supporting documents or website links.

All core publishing services described on our Publishing Services page are provided free of charge. Submission of a proposal does not guarantee approval, publication, indexing, or acceptance of individual manuscripts.

4. Publication Ethics, Complaints, and Appeals

Concerns relating to publication ethics, authorship, plagiarism, data integrity, image manipulation, peer-review conduct, conflicts of interest, participant privacy, copyright, generative AI use, or another matter affecting the scholarly record should be reported confidentially.

Type of enquiry	Email address
Publication-ethics and research-integrity concerns	ethics@techforumpublishing.org
Editorial complaints	complaints@techforumpublishing.org
Appeals against editorial decisions	appeals@techforumpublishing.org
Corrections, expressions of concern, and retractions	integrity@techforumpublishing.org
Privacy and personal-data requests	privacy@techforumpublishing.org
Copyright, permissions, and licensing	rights@techforumpublishing.org

An ethics complaint or appeal should include, where available:

the journal title;
the manuscript number or DOI;
the article or manuscript title;
a clear description of the concern;
the relevant page, section, figure, table, or reference;
supporting documents, records, or links; and
contact information for confidential follow-up.

Anonymous concerns may be considered when they contain specific and verifiable evidence. All allegations are assessed fairly and confidentially. A person raising a concern in good faith should not contact authors, reviewers, institutions, or research participants directly on behalf of the journal.

An appeal should explain the material factual error, procedural failure, reviewer conflict, overlooked evidence, or serious misunderstanding that allegedly affected the decision. An appeal should not consist only of disagreement with the editor or reviewers.

5. Website, Access, and Technical Support

Technical problems involving the publisher website, journal websites, manuscript files, broken links, inaccessible articles, missing supplementary files, account access, or incorrect online metadata may be reported to: support@techforumpublishing.org

Please include:

the relevant webpage address;
the journal or article title;
the DOI or manuscript number, where applicable;
a description of the problem;
the date and approximate time the problem occurred;
the device and browser used, where relevant; and
a screenshot of the error, where possible.

Reports concerning accessibility barriers may be sent to: accessibility@techforumpublishing.org

Please explain the content or function that could not be accessed and the format or reasonable adjustment that would assist you.

6. Libraries, Metadata, and Institutional Enquiries

Librarians, indexing services, repositories, research institutions, and scholarly databases may contact us regarding journal metadata, article records, DOIs, holdings, archival information, title history, publisher details, or institutional collaboration.

Type of enquiry	Email address
Metadata and DOI enquiries	metadata@techforumpublishing.org
Abstracting and indexing enquiries	indexing@techforumpublishing.org
Libraries, repositories, and archiving	library@techforumpublishing.org
Institutional and society partnerships	partnerships@techforumpublishing.org
Media and public-information enquiries	media@techforumpublishing.org

TECHFORUM PUBLISHING GROUP does not guarantee that a journal or article will be accepted by a particular indexing service. Inclusion decisions and processing schedules are controlled independently by the relevant database or organization.

7. Contact Form and Correspondence Guidance

A website contact form should request only the information necessary to understand and respond to the enquiry.

Recommended contact-form fields include:

full name;
email address;
institution or organization;
country;
journal or publishing project;
manuscript number or DOI, where applicable;
enquiry category;
subject;
message;
optional supporting attachment; and
confirmation that the sender has read the Privacy Policy.

Please do not send passwords, payment-card information, complete identity documents, confidential participant data, patient records, or other highly sensitive personal information through the general contact form.

Supporting files containing confidential research or personal data should be provided only when requested through an authorized and secure channel.

Correspondence should be professional, accurate, and directly related to the stated enquiry. Messages containing threats, harassment, discriminatory language, malicious attachments, spam, or fraudulent representations may be restricted or referred for appropriate action.

Response times depend on the nature and complexity of the enquiry. Matters requiring consultation with editors, reviewers, institutions, technical providers, or legal advisers may require additional assessment. Sending repeated messages to multiple addresses will not accelerate the response.

8. General Contact Summary